Refund & Cancellation Policy

1. Non-Refundable Policy 

  • Tickets to Ink & Drink events are non-refundable.
 
  • Instead, you may reschedule for a future session or another person, subject to availability (see Rescheduling section below).
 
  • Once a purchase is made, tickets are transferable between persons, dates and times, and a credit may be given for a future date or gift-card may be given in place of a cancellation.
 
  • All transfer requests and reschedule requests must be made through our official channels (e.g., email: info@inkanddrink.com.au.) 

3. No-Shows & Rescheduling

  • No-Shows: If you do not attend your scheduled session without contacting us in advance,
    you are not entitled to a transfer or credit.
 
  •  However, based on circumstances or valid reasons provided
    after the missed session, a one-time reschedule may be offered at the discretion of our management team.
 
  • For cancellations or rescheduling requests made within 48 hours of the session, we do not offer refunds but will assist you in finding a future date, subject to availability.
 
  • Only one reschedule is permitted per original booking under this policy.
 

4. Ink & Drink Cancellations

In the rare event that Ink & Drink must cancel a session (e.g., unforeseen venue issues), you will be offered:

  • A full refund, issued through your original payment method.
  • The option to transfer your booking to another available date or location.
 

5. Group/Corporate Bookings

  • Larger private or corporate events may be subject to separate agreements or contracts.
 
  • Unless otherwise specified, the 96-hour refund/rescheduling window applies.

6. How to Cancel or Reschedule

 
  • If you are requesting to reschedule, include your preferred new session date(s). We will do our best to accommodate, based on availability.

Once we process your request, we will confirm via email. Any eligible refunds will be issued through your original payment method.